The good, bad, and the ugly when it comes to “customer service” which is almost certainly going to kill me before cancer ever has a chance!

From the “FedEx SmartPost Mystery Deepens” Dept:

In our previous episode, a package from Addison IL shipped on 08 Aug 2020 was encountering the shipping equivalent of the Bermuda Triangle by which it went from Concord to Durham to…Kernersville (?!?)…before apparently going back to a FedEx facility in Concord for another try. However, now looking at the USPS tracking for the same package shows where the USPS supposedly received it in their custody IN RALEIGH on 14 Aug 2020 which would be…

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From the “Guess The Marketing Folks Named The Product on Opposites Day” Dept:

It's been rather amusing watching the gyrations that a package that was shipped to me via "FedEx Smartpost" has gone through. This is the shipping service where FedEx supposedly moves it most of the way and then has the USPS do the "last mile" delivery. The first couple of stops seem kind of normal but then for some inexplicable reason, they decided to send it off to Kernersville (between Greensboro and Winston-Salem) when it was…

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From the “Never Underestimate How Useless Finance Company Management Can Be” Dept:

Short version: my auto loan and associated servicing just got sold to Santander Consumer USA. Whilst this happens all the time, I was surprised considering that I was only six months from paying off the loan entirely. The letter informing me of my new prison wardens for the loan was dated 21 Feb 2020 but I didn't find out this was happening until it arrived on 06 Mar 2020 when I'm literally getting in the…

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