The good, bad, and the ugly when it comes to “customer service” which is almost certainly going to kill me before cancer ever has a chance!
It's been a while since I've had to hire a car (in fact, two years ago was when the Traverse spilled her guts on the I-87 flyover bridge) which is long enough for me to forget just how much fun the process...isn't. And having to hire one having just experienced a catastrophic breakdown in downtown Raleigh in a very short time-frame in order to retrieve kids from school is never going to be ideal. Then…
It's that time of the year where Amazon's shipping estimates range from the surprisingly accurate to the outright fanciful and everything in between. To be fair, I've generally had reasonably good luck with the vast majority of my Amazon Prime orders arriving when they're scheduled if not a little earlier. And most of the time, a delay in shipping or arrival really isn't the end of the world. But every now and then the shipping…
A couple of months ago, I got a text message from AT&T indicating they were intending to lower the "discount" for paperless billing and automatic bill payment when using a credit card as the stored payment method. Whilst I have no problems with electronic billing, ordinarily I'm not keen on "automatic payment" schemes when my credit union has a perfectly acceptable bill payment solution built into their banking portal. This forces me to keep a…
What a lovely new feature. :(
As I was heading toward the self-checkout kiosk with my shopping trolley during a recent early morning visit after dropping the kids off at school, I noticed Wegman's has installed a new camera and video display mounted above the main touch screen showing the space in front of the scanning station with a seemingly ominous message in red at the bottom of the camera display: "MONITORING IN PROGRESS". I wish I could say this was…
Being at a bit of loose ends after retrieving Julia's van from the garage, I thought I'd pop through the Chick Fil-A at Brier Creek to get a bit of nosh prior to doing a bit of airport therapy at the RDU observation park. Brier Creek has long been the definitive standard of efficient service with arguably the most intelligently designed drive-through in the area. You can do the traditional route with the order takers…
A few days ago, I was starting to get a wee bit nervous about not seeing the EMAIL from the NC Secretary of State directing me to make another trip downtown to the Register of Deeds office to re-take the two oaths to be commissioned to do electronic notarial acts. After all, I had actually attended the class and passed the examination above the required grade of 80%. Though yes, I was more than a…
