The good, bad, and the ugly when it comes to “customer service” which is almost certainly going to kill me before cancer ever has a chance!
Short version: my auto loan and associated servicing just got sold to Santander Consumer USA. Whilst this happens all the time, I was surprised considering that I was only six months from paying off the loan entirely. The letter informing me of my new prison wardens for the loan was dated 21 Feb 2020 but I didn't find out this was happening until it arrived on 06 Mar 2020 when I'm literally getting in the…
Imagine you’re driving to the sporting goods shoppe to get the final bit of kit for your oldest son who is aspiring to play lacrosse. Now imagine that you’re about halfway there when you have the somewhat horrifying thought that the store’s name seems a rather unfortunate coincidence when the kit we are buying is meant to help keep him from occasionally singing soprano! No wonder the register crashed with a segmentation fault…my mind was…
Sherman, set the Wayback Machine for a week ago when we stopped at Chick Fil A after springing Alex from hospital. Julia ordered the chicken noodle soup and what followed was truly comical. The first attempt arrives and it is bereft of any chicken larger than your average molecule. You would think they would go out of their way to ensure the second attempt would have visible chicken content. And you’d be wrong! At this…
