The good, bad, and the ugly when it comes to “customer service” which is almost certainly going to kill me before cancer ever has a chance!
Today the mail carrier decided to outdo herself! For the most part since the advent of Informed Delivery last year, they've generally been good about delivering the mail that was imaged on that day without causing too much damage to the mail or things that might be on the periphery of the the cul-de-sac. Mind you, I still see her skip my mailbox from time to time if she doesn't feel she can be bothered…
Last month was a joyous event of sending the "kiss off" payment on the Traverse to Santander Consumer USA (these were the people who featured prominently in a complaint to the CFPB which exposed both how much of a paper tiger the CFPB is and not surprising how little Santander cares!). I was rather concerned that they would screw up sending me the title as they had doing "customer service" but I will give them…
If you have experienced mail delivery problems where you find yourself often getting skipped for days, I highly recommend you sign up for USPS Informed Delivery. It sends an EMAIL digest of the images of the front of the first class mail that's been scanned by the sorting machines for delivery to your address. Some pieces don't fit the scanner so you'll see a placeholder entry but you will generally see anything letter sized. Prior…
In our previous episode, a package from Addison IL shipped on 08 Aug 2020 was encountering the shipping equivalent of the Bermuda Triangle by which it went from Concord to Durham to…Kernersville (?!?)…before apparently going back to a FedEx facility in Concord for another try. However, now looking at the USPS tracking for the same package shows where the USPS supposedly received it in their custody IN RALEIGH on 14 Aug 2020 which would be…
It's been rather amusing watching the gyrations that a package that was shipped to me via "FedEx Smartpost" has gone through. This is the shipping service where FedEx supposedly moves it most of the way and then has the USPS do the "last mile" delivery. The first couple of stops seem kind of normal but then for some inexplicable reason, they decided to send it off to Kernersville (between Greensboro and Winston-Salem) when it was…
Short version: my auto loan and associated servicing just got sold to Santander Consumer USA. Whilst this happens all the time, I was surprised considering that I was only six months from paying off the loan entirely. The letter informing me of my new prison wardens for the loan was dated 21 Feb 2020 but I didn't find out this was happening until it arrived on 06 Mar 2020 when I'm literally getting in the…
Imagine you’re driving to the sporting goods shoppe to get the final bit of kit for your oldest son who is aspiring to play lacrosse. Now imagine that you’re about halfway there when you have the somewhat horrifying thought that the store’s name seems a rather unfortunate coincidence when the kit we are buying is meant to help keep him from occasionally singing soprano! No wonder the register crashed with a segmentation fault…my mind was…
Sherman, set the Wayback Machine for a week ago when we stopped at Chick Fil A after springing Alex from hospital. Julia ordered the chicken noodle soup and what followed was truly comical. The first attempt arrives and it is bereft of any chicken larger than your average molecule. You would think they would go out of their way to ensure the second attempt would have visible chicken content. And you’d be wrong! At this…
