The good, bad, and the ugly when it comes to “customer service” which is almost certainly going to kill me before cancer ever has a chance!

From the “In Order To See It From *YOUR* Point of View…” Dept:

One of the unbridled joys of tax preparation season is unearthing a relevant document from the pile of tax-related papers upon which it was tossed nine months prior with every intention of dealing with it that week only to have life intervene and other crises divert our attention. Such was the case with a rental check from one of the coal mineral rights leases in southern Illinois that's passed through several generations of Dad's family…

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From the “It Really Shouldn’t Be This Hard” Dept:

Imagine you've had a lovely hot bath and your aching back and knees are feeling far better now than they did prior to getting into the tub and relaxing to the point of...ooops, what time is it?!? Oh, 0100. As I'm drying off, it suddenly occurs to me that I was supposed to have a delivery from Amazon for a six-pack of Cavender's Greek Seasoning (the big 8 oz canisters) but curiously I've not seen…

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From the “What?!? No Fightin’ or Fussin’ Needed?” Dept:

This morning, we woke up to a situation we've not experienced since Google Fibre was installed here at the Nerdery...an actual outage! That red "Alarm" light on the fibre jack was certainly a surprise after many months of rock solid connectivity without Spectrum's usual "we'll re-partition our network every fortnight" (that needed a cable modem and router reboot) or the more rare "we'll upload a brand new firmware on our side of the head-end and…

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From the “Clues For The Kamikaze Amazon Driver” Dept:

Someone must have put out a memo that today is Raleigh's "let's T-bone a Traverse" day and didn't bother to let me in on that little secret. I've noticed over the past few years that the quality of driving round here has gotten dramatically worse. Not that it was particularly good or less harrowing with all of the people apparently trying out to be the next big NASCAR star by showing off their tailgating (my…

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From the “Hello Old Friend, It’s Been A While!” Dept:

It has been quite a while since I've done a Chick-Fil-Audit thanks primarily to Chick-Fil-A no longer making with the free bird when the Hurricanes win a home game which they did quite a bit of in the previous season and this year looks like they're continuing that positive trend. I can't really blame Chick-Fil-A for doing so as the resulting queues the following day made their already notoriously industry longest queues through the drive-through…

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From the “DMV Chronicles, Part 5 (The Lost Tales!)” Dept:

After publishing the first four stories in the series of "The DMV Chronicles", it occurred to me that there's two more tales to tell of the joys of navigating the joyful process that is the in-person visit to DMV. The first one was in 2018 which was the first opportunity to renew the driving licence with the REAL ID version. Coming up with the required paperwork was a breeze aided tremendously by the passport which…

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