The good, bad, and the ugly when it comes to “customer service” which is almost certainly going to kill me before cancer ever has a chance!

From the “No More 771 Codes For Us!” Dept:

With the massive wall of water coming at us courtesy of Hurricane Ian and knowing the 771 signal loss that would inevitably come with it, it's about time I finally get off my duff and reject yet another price increase from DirecTV satellite service and also give the vastly faster fibre network connection a little more to do. Do keep in mind that I actually liked DirecTV's service and had it for many years and…

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From the “Go Right To Ludicrous Upload Speed!” Dept:

Today will mark the first day since I moved back to Raleigh after graduating from university that Time-Warner Cable and their successors will no longer be part of my life and I can assure you that I will not miss them in the slightest. To be fair, the actual broadband cable internet service was generally rock-solid and it was a very rare outage that couldn't be cured by resetting the cable modem and letting it…

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From the “Someone Pinch Me!” Dept:

I'm still rather in shock that it looks like it's finally going to be happening...the long dreamt of upgrade in the Internet connectivity to Google Fibre is finally happening here at the Nerdery in East Raleigh. I've been waiting for about seven years from the first time I signed up for the EMAIL notification when they'd finally pushed their install out to my neighbourhood. Seven years! Since then, AT&T came through a couple of years…

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From the “The Circle is Complete!” Dept:

It feels kind of weird going through the Chick Fil-A bereft of free bird thanks to the Carolina Hurricanes home win promotion (which I wholeheartedly hope stays in play this coming season!). But after a chilly trip to the Knightdale YMCA pool with Katie and Alex and Katie actually having some free bird on her app today, we are visiting the Knightdale location that inspired the Chick Fil-Audits series of posts with a 37 minute…

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From the “Queue Karma Strikes Again!” Dept:

Another day, another sandwich thanks to the Hurricanes staying perfect in the playoffs at home. Now, if only they could win on the road... ;) This trip through the queues from hell takes us to the Knightdale location which often features the longest queues and wait times. Interestingly enough, this would be the second straight trip through the drive-through where Karma will make an appearance. This location has what appears to be a single-file queue…

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From the “Is This Your Idea of Fun, Mav?” Dept:

A quick run to Clayton and it's time to head through the White Oak Chick Fil-A so Katie and I can redeem our free sandwiches thanks to the Hurricanes winning at home at PNC Arena! Katie needed to make a quick run into Target for a birthday gift which is why we were approaching the conga line from that direction rather than the more usual approach from the main entrance near McDonald's. The reason for…

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