The good, bad, and the ugly when it comes to “customer service” which is almost certainly going to kill me before cancer ever has a chance!
Quite a while ago, I found myself having to find a new home for the corporate bank accounts after my current credit union refused to accept for deposit a check written to my corporation. For the first time in over ten years! And whilst that made me rather unpleased at the time, I ended up finding a lovely home for the business accounts thanks to USAA not offering business account services and my father being…
After celebrating Nicholas' birthday at Tupelo Honey in the Village District, we ducked through the drive-through at the Chick Fil-A just down the way to redeem our free bird courtesy of another Carolina Hurricanes win! This location is one of the more unusual designs I've ever seen. The building itself looks normal enough but it's the drive through queue that has this weird look like the building was previously a bank. Here we go! 2031…
Katie and I visit the Garner store on Timber Drive at US-70 to redeem our free sandwiches from the Hurricanes win in Game 2. I'd already visited Chick Fil-A with Julia earlier in the day but this excursion is after school and a trip to Sam's to get some materials for tacos that Katie had requested for dinner this evening. I know, I know...tacos on Cinco de Mayo. Gringo move! But she asked for them…
Julia was my co-pilot for this trip through the queues at White Oak for her free Lord's Bird thanks to the Hurricanes taking a 2-nil lead in their series with the Boston Bruins. I'll have a more standard Chick Fil-Audit for later in the day but now it's a quick trip to redeem her free sandwich and then get her back home so she can rest. 1136 - Mobile order placed via the app for…
First game of the playoffs is in the books between the Hurricanes and Bruins and it's a 5-1 win for the good guys and time to go grab that Lord's Bird! Katie had some homework and Alex was training on the track so I figured I'd take a shot at redeeming the reward at the Knightdale store which is not usually my favourite in terms of time or quality. Will I make it through the…
The Hurricanes put a bow on the 2022 regular season by beating the NJ Devils after having topped the Metropolitan Division with the added bonus of Frederik Andersen and Antti Raanta winning the franchise's first Jennings trophy for fewest goals allowed by a goaltending tandem playing a minimum of 25 games in the season. Yes...more free bird! :) Given the time of day and the traffic, it's back to White Oak to see if they…
Decisions, decisions! Which way will I go to redeem the free Chick Fil-A sandwich courtesy of the Hurricanes winning another game at home? The two nearest choices from the house are Knightdale which is decidedly closer but the queue and the bird are usually abominable or the store on Capital Blvd in front of Sam's which is much farther away but the experience is usually much better. Seeing as I'd like to be back before…
We're back to the Garner location to get some free Lord's bird thanks to the Hurricanes winning one at home. Their form of late hasn't been the greatest but hopefully they'll leave their problems behind in the playoffs! Today is getting a late lunch with Mistletoe on board and then we're off to a pair of dog parks for a picnic and letting Mistletoe run round like mad. We're also throwing them a curve ball…
A quick run to Clayton with Katie and Alex after school and a free Chick Fil-A sandwich in the app thanks to the Hurricanes means I'm going to take my chances with the White Oak location's drive through which has usually been more miss than hit through the years. Is it the lady or the tiger? Let's find out! :) 1453 - Order placed via the mobile app. 1509 - Arrive at White Oak to…
Katie had a late lacrosse match at the Athens Drive HS stadium against Cardinal Gibbons where Katie made her debut in goal and will be just as happy to not do that again anytime soon! She's never really been a fan of the position when she played football and apparently lacrosse isn't much more enjoyable between the pipes for her but she held her hand up when the team asked for volunteers and was rewarded…
You know the drill...another Carolina Hurricanes home win, another free Chick Fil-A sandwich complete with a run through the conga line! That makes their home record 25-5-4 through the end of March and I think I've only missed two of the free sandwiches...one from not being able to muster the energy to endure the queue and the other I forgot to log into the app by midnight. Time to do some maths, shall we? The…
So here's the quandary: after a long day that included a trip to Fayetteville and back whilst the kids were at school, do I really feel like enduring the queues for the free Chick Fil-A chicken sandwich thanks to the Hurricanes winning at home on Saturday night? The initial answer was the strongest refusal known to the language of diplomacy..."we shall make every endeavour but some things just may not not be possible". That'd be…
Last night, the Hurricanes got a bit of revenge upon the Seattle Kraken and kind of spoiled long-time TV play-by-play voice of the Carolina Hurricanes John Forslund's return to PNC Arena with a 3-2 victory in regulation. And you know what that means? Yet another free chicken sandwich from Chick-Fil-A assuming they unlock the promotion in a timely fashion so that you have until midnight to open up the app and claim the reward. Mind…
After briefly wondering if I was going to be at ground zero of the poultry insurrection at the Sam's Club, my next mission once I was free of their big box confines was to go for some of the Lord's Bird at the Chick Fil-A just across the car parks near Capital Blvd. Certainly the Carolina Hurricanes have been doing their part to encourage these trips to Chick Fil-A (probably much to Chick-Fil-A's chagrin) by…
Today the mail carrier decided to outdo herself! For the most part since the advent of Informed Delivery last year, they've generally been good about delivering the mail that was imaged on that day without causing too much damage to the mail or things that might be on the periphery of the the cul-de-sac. Mind you, I still see her skip my mailbox from time to time if she doesn't feel she can be bothered…
Last month was a joyous event of sending the "kiss off" payment on the Traverse to Santander Consumer USA (these were the people who featured prominently in a complaint to the CFPB which exposed both how much of a paper tiger the CFPB is and not surprising how little Santander cares!). I was rather concerned that they would screw up sending me the title as they had doing "customer service" but I will give them…
If you have experienced mail delivery problems where you find yourself often getting skipped for days, I highly recommend you sign up for USPS Informed Delivery. It sends an EMAIL digest of the images of the front of the first class mail that's been scanned by the sorting machines for delivery to your address. Some pieces don't fit the scanner so you'll see a placeholder entry but you will generally see anything letter sized. Prior…
In our previous episode, a package from Addison IL shipped on 08 Aug 2020 was encountering the shipping equivalent of the Bermuda Triangle by which it went from Concord to Durham to…Kernersville (?!?)…before apparently going back to a FedEx facility in Concord for another try. However, now looking at the USPS tracking for the same package shows where the USPS supposedly received it in their custody IN RALEIGH on 14 Aug 2020 which would be…
It's been rather amusing watching the gyrations that a package that was shipped to me via "FedEx Smartpost" has gone through. This is the shipping service where FedEx supposedly moves it most of the way and then has the USPS do the "last mile" delivery. The first couple of stops seem kind of normal but then for some inexplicable reason, they decided to send it off to Kernersville (between Greensboro and Winston-Salem) when it was…
Short version: my auto loan and associated servicing just got sold to Santander Consumer USA. Whilst this happens all the time, I was surprised considering that I was only six months from paying off the loan entirely. The letter informing me of my new prison wardens for the loan was dated 21 Feb 2020 but I didn't find out this was happening until it arrived on 06 Mar 2020 when I'm literally getting in the…
Imagine you’re driving to the sporting goods shoppe to get the final bit of kit for your oldest son who is aspiring to play lacrosse. Now imagine that you’re about halfway there when you have the somewhat horrifying thought that the store’s name seems a rather unfortunate coincidence when the kit we are buying is meant to help keep him from occasionally singing soprano! No wonder the register crashed with a segmentation fault…my mind was…
Sherman, set the Wayback Machine for a week ago when we stopped at Chick Fil A after springing Alex from hospital. Julia ordered the chicken noodle soup and what followed was truly comical. The first attempt arrives and it is bereft of any chicken larger than your average molecule. You would think they would go out of their way to ensure the second attempt would have visible chicken content. And you’d be wrong! At this…
